You’ve come to the right place if you want to help people worldwide by spreading valuable knowledge. We will cover everything you need to know to start your online coaching business in 2022. Online coaching was prevalent before, but it boomed during the pandemic.
When everyone had to work and study from home, the internet became more trustworthy to many who were skeptical before. Even though people use the internet to consume media and shop online, most people used to believe online coaching or education was a hoax, and a few still do.
The pandemic changed that, and now in 2022, more people are ready to invest in online coaching to improve themselves, their careers, or their business. With many potential clients, now’s the best time to start your online coaching business!
If you have the drive to teach and the passion for connecting with your students but don’t know the first thing to do to make it all possible, don’t worry. We’ve got your back. We will walk through the steps to starting an online coaching business and essential things to consider before each step. This is a complete guide to starting your online business. Without further ado, let’s begin.
Conceptualizing Your Online Coaching Business
Before starting, you must build a blueprint of what you want to accomplish. Think of it as a manifestation board. We need to iron out things like:
- what’s your coaching niche?
- What type of courses will you make?
- What type of content will you create?
- what will be the delivery system?
- Will you need a testing system?
- how would you keep track of different clients?
- how would you receive payment?
Some people prefer to gorilla style through stuff with no plan. They focus on the moment and build as they go. That might suit some people, but that means you will spend time and resources on ideas that might not work. You could limit your future decisions because of in-the-moment choices.
It’s best to organize your thoughts and plans and research how to execute them in a step-by-step plan. Of course, no plan is perfect, and things might not work out but thinking about it beforehand means you have more time to find contingencies. To help you conceptualize your online coaching business, let’s go ahead and answer all the questions raised above.
What’s Your Coaching Niche
Your coaching niche should ideally be something you are an expert in with a lot of experience. If you want to go down the learn-as-you-teach path, know that your students might see right through you. While you want to prioritize choosing a popular high-demand niche, you must recognize the value of your expertise and acknowledge there must be a market for it.
There is a whole world of choices here. Lifestyle coaching, craft coaching, business, and academic coaching, to name a few. Here is a list of popular and profitable coaching niches for 2022:
- Business Coaches
- Relationship Coach
- Accountability Coach
- Executive Coaching
- Sales Coach
- Marketing Coach
- Health Coach
- Money Coach
- Confidence Coach
- Anxiety Coach
What Type of Courses Will You Make?
You can focus on one course or create multiple. You can make one on one coaching your way to go or make group coaching courses. You can prepare video tutorial courses or a blend of all three.
You can change them later if you need to. You can prepare different level courses like a beginner, intermediate, or advanced. It’s good to prepare lesson plans in advance so that you already know what to do when you start. Here are a few course types to consider.
Passive Income Generating Courses
These are simple video and text document courses in which you have prepared the media, and the client can access the resources after paying a subscription. You do not have to coach the client directly in this course and rely on your prepared videos and articles. You can also set up quizzes that prevent the client from continuing until they are passed.
This model requires a robust coaching website that can handle subscription payments and run videos and quizzes. It is optional to let the clients be able to message you or not. With this model, you have already done the work and are just waiting for payments to accumulate passively. You can have several courses like this on your website.
One-on-One Coaching Courses
You can establish one-on-one coaching with clients using video call software like skype or zoom. This approach is highly specialized for the individual, and the price should reflect that.
In a university, a professor’s attention is divided between scores of students; the best teacher-to-class ratio you’ll ever find in brick-and-mortar institutes is sixteen to one. One-on-one courses are a luxury coaching product.
Group Classes
You can create group classes in the same model as universities used during the pandemic. You can schedule video lessons, give access to pre-recorded videos and articles and take assignments, quizzes, and presentations. This is a great model for clients that will benefit from communal learning. Â Building a strong community that helps each other learn and grow should be a primary goal in group classes.
What Type of Content Will You Create?
While you can transfer knowledge through lectures and discussions, your clients will greatly benefit from video, audio, and written resources. They can keep using them to refresh their knowledge. Here are a few types of content you can create for your online coaching business.
- Live Webinars
- Lecture videos
- Practical tutorial videos
- Software tutorial videos
- Short definition videos
- Articles
- EBooks
- Audio recordings
- Notes
- Slide presentations
- Presenter screencasts
- Online flashcards
Along with creating content for your course, you can strike two birds with one stone and create content for a content marketing strategy. Since online coaching is a difficult product for a client to test, content marketing may assist the client in being converted. Here are a few types of content you can create for a content marketing strategy for your online coaching business:
- Blog posts
- Forums
- Informative Tiktoks
- YouTube videos
- Facebook and Instagram posts and videos
- Interview videos
- Client testimony videos
What Will Be the Delivery System?
You can’t have an online coaching business without a way to deliver your product to the consumer. If you know what kind, of course, you want to create, that will help you narrow down your choices.
If you want to make a passive income course, you can create your website or use a coaching platform like Skillshare, Udemy, or even Craftsy.
If you want to do one-to-one coaching, you can embed a link in your website that opens a zoom or skype link or use your website just to get clients and use messaging apps to stay in contact, conduct lessons, and share resources.
For group classes, you can use a mix of both your website and video calling apps to manage the courses.
Your Website Vs. Coaching Platform
Making your website or using a coaching platform is an important choice. While on the one hand, you will have to be responsible for creating and hosting a website, managing SEO marketing, and payment transfers. However, you will have complete control over how and what you teach. You will not be liable to follow another company’s policy.
On the other hand, if you go for a coaching platform, you will have to follow their rules and policies and pay a fee, but you will not have to worry about website hosting, marketing, or payments.
Popular Coaching Platforms
If you chose the online coaching platform route, then here are the top online coaching platforms to choose from:
Udemy
Udemy is an online coaching platform and marketplace that allows you to build and sell online coaching courses. It allows you to upload videos, PowerPoint presentations, PDFs, audio, and ZIP files and take live classes.
Skillshare
Skillshare is also a marketplace platform built as a community of creators. It is a subscription-based service that provides project-based classes.
Teachable: Teachable is one of the most popular online coaching platforms. It provides more than just a coaching marketplace. It lets you create multiple content types like videos, pdfs, and quizzes. It lets you award certificates. It is popular because of sales services like coupons and a suite of services to manage finances. It also has an option for one-to-one training. It has a free trial you can check out.
Thinkafic
Thinkafic is similar to teachable in many ways. Instead of a free trial, it has a free plan that allows you to create up to 3 online courses with an unlimited number of students.
Craftsy
Craftsy is a coaching marketplace specifically for arts and crafts courses. It handles everything from marketing, payments, and even shooting your video content. You have to film your course content in their studio.
Podia
Podia is a relatively new platform that allows you to create and sell online courses with multimedia lectures, including video, audio, and pdf. It allows you to build membership sites.
Coaching.com
coaching.com is a cloud-based coaching platform designed to fulfill coaching needs regardless of scale. It is fit for one teacher or a coaching company. It lets you create goals for your students, provide them with feedback, take session notes, manage payments, and make forms and assessments.
Kajabi
This platform is expensive but provides more than just hosting and delivering your content. You can add a blog, manage sales funnels and email marketing, build community, take assessments, create different learning paths, and automate everyday tasks.
Koachee
Koachee is an all-in-one online coaching solution for one-to-one coaching sessions. It helps you find and keep clients. It integrates with PayPal and zoom to make your life easy. It boasts of bridging the gap between coaches and students.
Academy of Mine
This underrated coaching platform empowers you to create a fully-fledged website with powerful LMS features. It can allow you to dispense certificates as well. It is geared toward student interaction with discussion forums and grade books.
Building Your Own Coaching Website
You can build your own website if you want a personalized online coaching business and don’t want to feel like a cog in someone else’s machine. You will never have to answer to any policies that could change at any minute. The fate of your business will not be in the hands of a faceless corporation.
Having control is especially necessary for controversial coaching niches. If you coach about adult subjects or deal with things that have a split public opinion, like medicinal drugs or guns, you will want a secure platform for your business. That is because a coaching platform website could decide it doesn’t cater to your niche anymore at any moment to appease its board of directors or the public.
Also, if you want to build a brand from the foundations, you may prefer a website that gives no distractions to your prospective clients. Since most coaching platforms are marketplace-based, you must compete with other coaches or courses. The client can get to know you without looking at others if you have your own website.
Some people choose an online coaching platform because they are daunted by the task of building a website and managing the hosting. You should not miss an excellent opportunity to add a personal touch to your brand with your website. Website building has become easier and easier with time. There are options with no coding, and you can build the entire website using drag and drop options in the website builder of an online platform. Let’s go over the different steps of building your online coaching website.
Choose Your Domain
our domain should be easy to remember and ideally be the name of your brand or coaching business. If you have chosen a generic name such as yourname+coaching as your brand name, your luck is split down the middle. The domain may be available, and it is also possible that a domain flipper has already bought the domain.
Domain flippers are people who buy domains to sell at a higher price to people who desire them, usually for their business. If you already have a dedicated following with your branding, you should buy the right domain even if a flipper has marked up the price.
Some free options in website building platforms allow you to build the website for free but include their name in the domain. That isn’t a good idea marketing-wise. Your domain is like your tagline. People have to remember it to find you. It also has to look trustworthy.
Choose Your Website Platform
You can choose a website platform to build your website yourself. You could use WordPress, Wix, Squarespace, GoDaddy, etc., to build your website in their website builder.
Each website publishing platform has its pros and cons. While Wix has an easier-to-use website builder, you can get more done with WordPress in the long run. GoDaddy boasts exceptional technical support and offers a free domain name with its services. Here are some things to consider to help you choose:
Pricing
Your budget will be one of the determining factors of which website platform you choose. While each has lower or free packages, you need to be sure that your priorities are met with them or not.
Most websites have different tiered packages based on the website’s size, features, and tools it will provide. It is difficult to get a breakdown of how much for hosting, SEO tools, etc. However, you can say there’s an average hosting cost of $10 to $40 a month.
That does seem like a lot, but you can go with third-party hosting services for some publishing platforms like WordPress, which offer to host for much less.
Free Trial
If the platform has a free trial or a free plan, you should take advantage of it to see if you are compatible. If you like what you see, you can upgrade to the paid plan that fulfills your requirements. Try to avoid publishing platforms that do not offer a free plan or trial because you do not want to waste your money by finding out that it is too hard to work with or doesn’t offer the tools you need.
Templates and Themes
Some website builders prioritize the number of templates they offer, while others prefer to focus on the quality of the template. For example, WordPress has over nine thousand themes in its directory, while Squarespace only has over a hundred clean, high-quality, and mobile-friendly themes. Wix is famous for the degree it allows you to personalize its themes. To the point that some people say you can do too much customization.
You can also find themes constructed by third-party developers, but they may or may not apply to your chosen platform. You might be lucky to find a theme designed specifically with online coaching in mind. It is advisable to go through the template libraries of these builders to see if anything pops at you. The right theme may sway your entire decision.
Learning Curve
Some builders are designed to be intuitive, while others need a lot of patience from an average person instead of a web designer. If you want to avoid this altogether, you can hire a web designer to build your website. Then, this will no longer be a concern.
However, if you want to build it yourself, you want to choose something you can work with quickly. Not something that takes ages to learn to use each tool.
Wix is popularized as the easiest to learn with intuitive features. On the other hand, Squarespace and WordPress are a lot harder to learn comparatively. Despite the learning curve, WordPress is the most used publishing platform out there. That is why an overwhelming supply of learning resources can help you learn to use it.
However, since everyone is different, it is best to decide if you can handle the learning curve when you try using the website builder and other tools.
Add a Personal Touch
Now that you’ve handled the domain and chosen your website builder, you can add a personal touch to your website. Since your training is the product, in a way, you are actually the product. The client must believe there is something in you that will bring the best out of them. They need to know you better.
Display the “why” you do what you do. So that people can relate to the cause. Let people know your goal is passing on your knowledge so that people have successful lives, businesses, fitness plans, or marriages.
Don’t be camera shy. Post a nice photo of yourself in several places on the website. You are the face of your business. People should remember your face as the face of an expert in your field.
Take this opportunity to share your story, what got you started, and how you’ve amassed experience over the years. As the client goes through the website, they learn about you, relate your past self with themselves, and wish to align their future to your present.
For example, if you are a business coach specializing in sales and have at least one successful business running. The client will want to learn from you, so their business becomes successful.
Create an about page, a story page, and an FAQ page so prospective clients can evaluate if you are the best choice for them.
Add Multiple Sales Funnels
A sales funnel is a marketing term describing the journey potential clients take from becoming a prospect to a customer. It has different stages or steps.
The sales funnel has started when a client comes onto your website. They have shown interest in your product and wish to learn more. Now the question is, how do we start a conversation with the client?
You need to add actionable buttons on your website that can convert a website visitor into a potential client or straight to a client. There should be a buy now button, or a call me to book a lesson page.
The whole point of the website is to attract clients, so there should be a way to stop them from leaving the website without dropping their contact details and queries.
There should be a sales funnel on your website’s landing page and more scattered around. You can provide the option to book a free demo class. That way, the client can learn if the product is suitable with no liabilities.
Other than just lead-generating call to actions, you can add more call to actions like “read more” or “view product details” so that your client interacts with the website more.
That way, you can show more on your home page, and the website visitor can click on these buttons if they want to read. It would be a shame if a client has grown fond of you or your brand but doesn’t want to start coaching immediately and leaves your website. Who knows if they will remember when they do need the coaching?
You can add a newsletter subscription option on your homepage to stop that. It could even come up as a pop-up. That way, you can get the email address of the interested client.
Upload Your Content
You need to upload the content for different courses so clients who have paid can access them. If you are live coaching, you can email the content to clients.
You can create a resource library with different playlists for your video lectures. Perhaps you can record live classes and share them too. You can have different library categories for visual, audio, pdf, and slide resources. If you have a YouTube channel, you can also embed the videos from there.
This is your product, so it should be organized to aid the client in finding what they need.
Instead of an entire library, you can design your website in such a way that you can share resources with each client, depending on how far they have progressed in a course. It is optional whether you want them to have access to these resources once the course is completed.
If you charge a subscription for your training, leaving the content available for a few months is good. If you charge a one-time course fee, it is an excellent option to leave the resources accessible for life since the client has bought them specifically.
There are many other important aspects to building your coaching website, such as SEO optimization, payment methods, etc. We will cover all of these further in the article.
Will You Need a Testing System?
Are you coaching something in which you have to take a written exam? Most lifestyle coaching niches like health, relationship, and life coaching do not need written examinations. You can conduct an oral exam to see if clients have grasped the necessary concepts.
On the other hand, if you are teaching something that requires clients to memorize facts or instructions, for example, coding, SAT training, and business strategy, then you need to test their knowledge. You will have to set up a system to test your students.
The simplest solution is to add a link to a google form to your website at points where the lessons have progressed to the point of needing assessment. You can check the answers of multiple students together in a spreadsheet.
If you are using an online coaching platform that offers assessment features, you can follow the instructions in the user guide to use its built-in assessment modules. If you have your website and do not want to use google forms, then you can use a plugin that provides quizzing and testing features. Many different plugins on the market cater to different website-building platforms.
Your students should be able to see their test scores and progress over time. Make sure to add a progress report page to your website or choose an online coaching program with such a feature.
When students can view their progress and your feedback in one place, they can work on themselves where they lack and acknowledge their skills. Seeing improvement is crucial for motivation to continue learning. That is why regular testing gives students opportunities to get better and better.
How Would You Keep Track of Different Clients?
It’s easy to manage communication and document exchanges when you have just a handful of clients. That may be ideal for a luxury one-on-one coach earning thousands from each client. Nonetheless, that is the exception and not the norm. Many coaches have hundreds of students enrolled in several courses at once. Contacting all of them that way is unsustainable.
Other than clients you already have, you will have to communicate with prospective clients at different stages of your sales funnel. It would be chaotic to manage all of this without some system in place. If you have attempted brick-and-mortar coaching before, you have put together some makeshift solutions to handle this in the past, but that is not permanent.
You will need a CRM system to manage all of these current and prospective clients.
A CRM stands for customer relationship management. A CRM system is a suite of software used to manage client communication. Some coaching platforms may offer CRM services as a feature in their tiered plans. At the same time, there are plugins and add-ons available for website builders such as Wix and WordPress.
You can also invest in CRM software and integrate it with your website. You will have to check if your website publishing platform accommodates that integration.
What Does a CRM Do?
CRM systems ensure that every time you communicate with a client, it goes smoothly. Essentially, you will know just where every client is and what was your last interaction with them. It doesn’t matter if it’s a current client asking a question about a newly uploaded lecture video or a prospective client who filled out a form to schedule a demo class. You will find everything easily.
CRM Features to Look for as an Online Coach
Here is a list of important CRM features to look for, especially since you are an online coach
Core Features
These are the core features that should be in every CRM system. If you do not see one of them, then the CRM proposed does not fulfill your essential requirements:
- Contact management
- Interaction tracking
- Lead management
The essential requirement of the CRM is to manage leads, interactions, and contacts, so these features exist in the most rudimentary CRM systems.
Other Features
Email integration
You want the CRM to integrate with email services like Gmail or yahoo mail so that you can manage all communication from one place.
Quotes management
This is an important feature for ono-to-one individualized coaching. You may need to charge clients differently according to what they need.
Reporting and Analytics
Reports help you as an online coach since you can view them to determine which courses got the most student interaction or interest. That can help you make choices regarding future courses.
Automation
CRMs should be able to automate routine interactions and tasks to speed up work so that you can focus less on extra work and more on training and communicating with your mentees.
Social Media
Any integrations with social media are especially beneficial. If you can learn what people say about your brand or connect social messages to the CRM, you will save a lot of time.
Package Customization
You may not need every feature or tool the CRM software offers. It is painful to pay for things you do not use. A CRM that allows you to customize your package with only the features you need is a big bonus.
Customer Support
Try to look for a CRM service with round-the-clock and responsive customer support. You cannot afford to stop communication with your clients due to unforeseen issues.
Document Management
Since you will have many articles, lesson plans, and notes to share with your students, having all of them in one centralized location is very important to make sharing them with students more manageable.
A CRM is important for any online coaching business that plans to grow. You can use the CRM offered by your online coaching platform or website publishing platform. If there isn’t one available, use a CRM software system to integrate with your web presence. CRMs should at least manage your communication with current clients and leads. There are many other features you can take advantage of as well. Do not rely on makeshift solutions and waste valuable time. Your time is your product, and your students or mentees need it more.
How Would You Receive Payment?
Managing and receiving payments can be a hassle if you have clients worldwide. That is the double-edged blade when it comes to online coaching. On the one hand, you can get clients from all over the world. On the other hand, you have to deal with payment issues. While Visa and Mastercard work almost worldwide, not all your clients will use them.
While choosing an online coaching platform or website publishing platform, you must check which payment gateways it accommodates. Once you know the payment gateways it accommodates, you can choose the one you think is the best for your coaching business.
For clients who can’t pay using the chosen gateways, take the time to figure out a solution. You can make exceptions for clients in different countries. With the vast number of payment transfer companies, there is always an easy and affordable solution.
Difference Between Payment Gateway and Payment Platform
A payment gateway is a bridge that joins your website to your bank account, allowing customers to pay into your bank account. A payment gateway requires a payment processor to send the money to and from the bank and handle things like currency exchange.
At the same time, a payment platform is like an all-in-one account, gateway, and processor that sends, receives, and holds money. Some payment platforms integrate with your website to become an additional payment option for your clients.
Online Coaching Tools
The online coaching industry is going through a boom, which is why facilitation industries like online coaching or coach payment platforms increase in number. Coach payment platforms are like complete business solutions for online coaching businesses.
They offer additional features like invoicing, automation, and POS systems. These payment features come along with other business features like CRMs and assessment management.
If you want a free website that does not have a CRM, take exams, or have a Resource library, you can use one of these as your coaching solutions and take advantage of their billing and payment options.
Satori
Satori is a client management system that manages invoices and sales as well. It is both a CRM and payment solution.
CoachAccountable
This is a CRM like Satori, which provides game plans for your clients, invoicing, and quotations.
My PT Hub
This is an all-in-one business solution also offering payment solutions like Satori and CoachAccountable, except it is designed for fitness coaches.
HoneyBook
It is designed for a small coaching business and helps you manage appointments and billing.
Profi
Another all-in-one coaching platform that offers billing and payment transfer designed for executive, life, and wellness coaches.
Marketing Strategies for Online Coaches
You can no longer just rely on word of mouth to attract clients. Even though it is powerful, it doesn’t have much reach. It can be taken advantage of in a referral program or as a testimonial on your website. Nowadays, coaches rely on newer strategies to promote themselves and their courses. Here are a few ways you can market your online coaching business.
SEO Optimization
When people want to solve a problem, they usually search on google first. You want your business to be on the top of the google search page.
To accomplish that, you need to make sure that you use unique keywords on your webpage and blog. If you do not have a blog, it is a good idea to start blogging so that you have more opportunities to use google keywords and attract clients.
You can also pay google per click for different keywords. Since you will be paying per click, the website content should be good enough to convert your client, so your investment doesn’t go to waste. You want to use multiple similar keyword phrases to rank for separate searches.
Make sure to link your website to the blog so that it makes sense, not in a way that looks like you are pushing the website onto the reader.
You always need to describe your videos and images using alternative text, which allows search engines to look at your page and is helpful for people who can’t see the pictures in the blog.
Content Marketing
Develop content for marketing your online coaching business. Content marketing used to be out of reach for small businesses or individual businessmen since it was so expensive to produce content. The common person couldn’t hire a production house, artist, or recording studio to produce a movie, art installation, or song, Nor could he pay for that movie to air on the television, that art installation to have an exhibition, or for that song to play on the radio.
Now there is no such obstacle in place for developing your content. While making movies, art installations, and songs is just as expensive. You can make short videos, blogs, infographics, jingles, and more and post them online for free.
You can develop content for content marketing along with your content for your courses. It would help if you focused on making useful content that provides real entertainment or educational value for the viewer.
You must ensure that the content is appropriately distributed. That means any blogs or articles are SEO optimized, and videos are sponsored.
Feature yourself in content
As a coach, you should build an image as a reliable source of information in your field. Network with people to have yourself featured as an expert in the following:
- Podcasts
- Interviews
- YouTube videos
- social media shows
- influencer videos
- radio shows
Along with making your content and having yourself featured in other people’s content, you should have other people make content referring to your product, for example, a course review. You should ask local and prominent social media influencers to post about your coaching business. If you have a client with a large following, do not miss the opportunity to have them post a testimonial.
Social Media Marketing
Social media marketing is the most effective form of marketing nowadays for running advertisements and content marketing. You hide your business under a rock if you do not use social media to promote yourself. Here are a few ways you can use social media to your advantage:
Become an Influencer
Since you are an online coach, you must promote yourself as an expert in your field. Becoming a social media influencer and posting about your field makes sense. To become a social media influencer, you must regularly post on different platforms and engage new followers. If you post interesting content that looks good, you will get some traction. You can sponsor posts to reach more people.
Pay Social Media Influencers
You can pay social media influencers to post about you and your courses. You can even collaborate to be featured in their content. Social media influencers are the go-to for every business, online or otherwise, since it is the most effective. People trust what social media influencers have to say.
Sponsor Your Posts and Stories
Sponsor your posts and stories to get the most interaction. Make sure that clicking the post or story leads the client to the sales funnel or call to action page on your website. You are grabbing clients immediately, and the marketing is effective. Make sure that the posts are interesting and have eye-catching pictures. Pictures and videos are important on social media since many people scroll through text. The right picture or video can make people invested in reading the text.
Start and Maintain Groups and Online Communities
An online group with tens of thousands of members today started with zero. Online groups are a great way to interact with current and prospective clients who share the same thoughts and hobbies. You can even buy a domain name that connects to your group URL so that if you mention your group in a podcast or interview, people can find it easily. An online group is like a pool of interested prospects waiting for the right post to get converted into clients.
Email Marketing
Start an email newsletter as you build your email reserve. Regularly email your leads with updates and fun stories to keep them engaged. They should see you everywhere so that the thought of joining your course never leaves their mind.
Run Paid Ads
Paid ads can make the inquiries start coming in. However, you should research extensively on targeting your ads and run them to get the most out of them. If you can, hire a professional to ensure your investment is not wasted. Since many people rely on paid ads for their business, your ads have to be better than your competitors. At least better targeted and engaging. The right expert can ensure you get your money’s worth, and spending money on such services is better than losing it from making the wrong decisions.
Referral Program
Word of mouth is the most potent organic marketing medium. People trust their friends and family knows what is best for them. If they are close to your client, they can see them change and improve from your coaching over time. A referral program is a great way to incentivize your clients into action.
If your coaching improves their lives’ quality, chances are your clients are already trying to get their best friends involved. However, knowing that they can get a discount or a payout, they may propose the idea to many more people than they would have otherwise. A referral program is the best way to take advantage of word-of-mouth marketing.
Marketing is what turns someone with great ideas into an influential coach who brings real change to his client’s lives. Do not skip out on this vital part of running your online coaching business. You can only help the people you reach grow and reach their true potential.
Getting the Most From Your Clients
Many coaches make the mistake of only caring about new enrollments. They focus so much on getting more and more new clients that they don’t think about how they can get more from their current clients. If you want to succeed genuinely, you should aim never to lose a client.
Along with not losing your clients, there are many ways you can add more value to your business by providing them with extra add-ons and products they could buy from you. Here are a few ways to get more out of your current clients.
Merchandise and Products
Your coaching business should become a fully-fledged brand. If you have a catch-phrase, print it on a shirt. A logo? Print it on a shirt, mug, keychain, or bumper sticker. Let your client show off their brand loyalty while you get a walking-talking billboard and a sale. It’s a win, double-win situation.
Whatever your training niche may be, there must be some product you can sell to your clients that they can use. For example, you can sell your client branded fitness equipment if you are a fitness coach. You can even make a course that requires your unique equipment. Or, if you are a wellness coach, you could sell an herbal blend of green tea or healing crystal products.
Even if you’re a business coach, you can sell a business tool or software to aid your clients. The possibilities are limitless. I’m sure there is something you can come up with that your clients could use related to your field.
It’s a no-brainer that clients who trust you would want to use your product. Even other people who are not your clients will see your reputation as an online coach, making your products more trustworthy.
New Courses and Re-enrollment
Don’t let your clients get bored by finishing all your available courses. Always be one step ahead of them. Keep releasing newer, higher-level courses so that your old clients keep enrolling in them. Choose your most popular courses and make next-level courses for them so that all the people who graduated have a chance to come back for more.
According to a study ICF Global Coaching Client Study, 99% of clients who hire a coach are satisfied, and 96% say they would repeat the process. These numbers are too high not to take advantage of.
Additional Services
Some people want to buy just a phone, while others want the phone, a smartwatch, the headphones, and a special edition phone case.
Let’s say your courses are like the phone. They are the basic product. What can you make that is similar to the accessories? What value-adding side services can you sell that your clients will be crazy for?
Is there an e-book to go with a specific course? A limited-edition premium training video, or can they chat with you on your phone if they pay an additional fee? Figure out what additional services you can offer your clients so that you can upsell them as they enroll.
The Take-Away
Starting an online coaching business in 2022 is daunting, but it may be the best decision of your life. Imagine the people you can help. You can’t trade the satisfaction of seeing clients reach a goal and improve their life for anything.
You have the potential to create a significant impact on the hearts and lives of people. There has to be since you are learning about becoming an online coach. Do not let anyone who is narrow-minded deter you from starting your dream business.
The people who cannot imagine it can never make it real. If you have a dream, the information here will help you draft it into a plan. If you feel worried that you aren’t ready, just know that Amy Poehler once said, “Great people do things before they are ready.”
So don’t wait around and take a leap of faith! We have covered what you need to start your online coaching business and ensure it succeeds. You are ready to help people and spread your knowledge and expertise. A long path lies ahead of you, and we wish you good luck with your journey.